Privacy Policy

What we collect

When you use our calculators or request quotes, we collect the details you enter: your name, phone number, email address, area, and information about your home and electricity usage (for example, your bill amounts, property type, and whether you want a battery).

We also collect basic, cookie-less usage analytics (which steps of our forms are completed) and standard attribution data such as the page you arrived from.

How we use it

We use your details for one purpose: to connect you with up to 3 vetted solar installers in Cyprus who can provide the quotes you requested. Your contact details are shared only with those matched installers.

If you asked to receive your savings estimate by email, we use your email address to send it, along with occasional relevant follow-ups about your enquiry. You can opt out at any time.

What we never do

We never sell your data to third parties, add you to unrelated marketing lists, or share your details with anyone other than the installers we match you with.

Data retention & your rights

We keep enquiry data for as long as needed to service your request and meet our legal obligations. Under the GDPR you have the right to access, correct, or delete your personal data, and to object to or restrict its processing.

To exercise any of these rights, email us at hello@energyhero.cy and we will respond within 30 days.

Contact

EnergyHERO is an independent comparison and matching service operated in Cyprus. For any privacy question, contact hello@energyhero.cy.